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How Can We Help?
Frequently Asked Questions
About Us
Why Webull?
Who is Webull Securities?
Will Webull recommend trades ideas or provide financial advice?
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Opening an Account
What types of accounts are available with Webull?
How do I update my mobile number in my account?
What documents do I need to prepare to open an account?
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Funding & Withdrawal
Are there any currency exchange fees?
How do I withdraw funds from my account?
How do I deposit funds into my account?
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Share Transfer
How do I transfer my shares from another broker to Webull?
What could cause a share transfer to fail or delay?
Are there any restrictions on what shares can be transferred?
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Trading in US Markets
What order types are available for trading on the US market?
What type of investment products can be traded on the US market?
Is 24/5 trading available for U.S. stocks on Webull?
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Trading in AU Market
What is the difference between a Trading Participant and a Clearing Participant?
Who are FinClear?
Why is Webull not my CHESS sponsor?
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Fractional Shares
What is a Fractional Share?
How do I trade fractional shares?
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Options US Markets
What are Options?
What Option strategies can I trade?
The Basics of Options
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Hong Kong and China A-Shares
Is margin available for A-shares trading?
What is the supported currency to trade A-shares?
What are the trading rules for A-shares?
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US Overnight / 24H Trading
What is Overnight Trading?
How do I start 24-hour trading?
When does overnight trading start and end in the U.S. market?
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Margin Lending
What is a margin call?
What is Margin Lending?
How does Margin Lending work?
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Smart Portfolio
What are Smart Portfolio's?
What are the fees for Smart Portfolios?
How do I start investing in Smart Portfolios?
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Cash Management Service
What is Cash Management
Are there any fees to use the Cash management Service?
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Desktop
How do I download the Webull desktop APP?
How do I log into the Webull desktop?
What is my trading password on the Webull desktop?
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Auto Investing
What is Auto Investing?
How do I create an auto investing plan?
What should you know before you start?
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Fees & Charges
Why was my account charged American Depositary Receipt (ADR) fees?
What is the fee schedule for trading?
Does Webull charge an inactivity account fee?
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Promotion
Can I choose the US shares that I want to get in this Campaign?
How soon after receiving my free US free shares can I sell them?
Can I sell my rewarded US shares?
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Market Data & Analysis
How do I subscribe to market quotes?
How do I cancel my data subscription?
What is Level 2 US market data (Nasdaq TotalView)?
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P&L
What is P&L
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Others
The FAQ doesn't answer my question. How do I contact someone at Webull for help?
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Cyber Security & Scam Awareness
Scam Awareness
Being Fraud Aware
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