What if my passkey is lost or missing?

Lost or stolen device:

1. On a device you’re able to access, sign into your Webull account.

2. Remove the passkey associated with the lost or stolen device.

• Go to Settings - Account & Security – Passkey.
• Select the passkey you want to remove and click the Delete icon

Missing or unavailable passkey:

If you have passkeys on your account but are not offered a passkey during sign-in, make sure that the device with the passkey has the screen lock enabled. If your device's screen lock is disabled, you will not be able to use the passkey on that device until you enable the screen lock again.