On July 11, Flying Pig announced that it had initiated an emergency response mechanism. As of 9:00 a.m. on July 11, it had assisted many groups of consumers to cancel or reschedule their subscriptions free of charge. The Flying Pig side said that for hotel orders booked before July 10 in Fuzhou, Fujian, Zhoushan, Zhejiang, Huangshan, Anhui, and Taiwan with a stay date of July 10 to July 12, consumers who are forced to cancel or change their itinerary due to the typhoon can apply for a non-destructive refund from Flying Pig. Flying Pig will cover the consumer's losses.

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