The Zhitong Finance App learned that Manulife Hong Kong and Macau today (July 29) announced the appointment of Carrie Tong as Chief Distribution Director for Hong Kong and Macau, with immediate effect, to replace Chen Hongzhan, who had previously resigned from the company. After taking up her new position, Ms. Tang will be responsible for promoting business growth in various distribution channels, expanding diverse partnerships, creating greater value for different customer groups, and formulating comprehensive distribution strategies for Hong Kong and Macau. She is also responsible for promoting innovation and development of the distribution business, providing better services to customers and business partners through integrated channels, enhancing strength, and making good use of digital technology.
Ji Rongdao, CEO of Manulife Hong Kong and Macau, said, “We are very happy that Carrie has taken on this important role. With her rich experience in strategy and operation, in-depth knowledge of the business, and close ties with various distribution partners, Carrie will be able to lead our distribution business to another peak. I am convinced that Carrie will join the company's entire leadership team and join hands with various distribution partners to inject new momentum into our distribution business.”
Tang joined Manulife in 2015 and has held various leadership positions in the Asia and Hong Kong Strategy and Innovation Department, Macau Branch and its distribution business. Since becoming Chief Operating Officer in March 2023, she has achieved fruitful results in improving customer experience, promoting digital transformation, developing artificial intelligence operations, optimizing services, and improving operational efficiency. At the same time, she has successfully established an excellent, efficient, customer-oriented team, laying a solid foundation for continuous business growth.
This appointment further underscores Manulife Hong Kong and Macau's determination to cultivate and pass on talent, strengthen leadership continuity, and advance the development of distribution strategies. The company will continue to invest resources to meet the diverse needs of customers and business partners in Hong Kong and Macau.
According to reports, Manulife Hong Kong and Macau are the Hong Kong and Macau business segments of Manulife Financial (00945). Manulife entered Hong Kong in 1897. It has been operating in Hong Kong for more than 125 years and has been deeply involved in the Macau business for nearly 30 years. It is a comprehensive financial service institution with a long history in Hong Kong and Macau, serving more than 2.6 million customers in Hong Kong and Macau. Business entities include Manulife Insurance (International) Limited, Manulife Investment Management (Hong Kong) Limited, and Manulife Provident Fund Trust Co., Ltd., which provide one-stop protection and wealth management solutions. The products cover individual and group life, medical, critical illness insurance, MPF, occupational retirement plans, mutual funds and wealth management solutions. Manulife is the leading MPF service provider in the Hong Kong market in terms of assets under management and net cash inflows.