Recently, many netizens reported that Gree Tmall related stores have experienced storewide price bugs, and many people have purchased high-end air conditioning products worth thousands of yuan at a price of 1,000 yuan or even hundreds of yuan. However, the store then claimed that the price of the product was abnormal and could not be shipped. This caused dissatisfaction among netizens. Currently, the store has not provided corresponding compensation. According to reports from several netizens, the Gree store involved was “Gree Dong Pearl Store No. 8.” Gree's official customer service responded that the store was indeed an authorized Gree store. In response to the question that some orders were unable to be shipped after the price bug appeared, the customer service stated that they would register the order number and other relevant information and provide feedback, and a special person would verify it as soon as possible.

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