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On the evening of August 4, Thailand's Suvarnabhumi International Airport issued a statement stating that the airport publicly apologized and punished the staff involved for being filmed making suspected discriminatory gestures. According to the statement, at around 23:00 on July 29, some Chinese fans on Thai Airways flight TG674 followed Chinese artists on the same flight and entered the lounge without permission to use them, and were persuaded by staff to leave. The fans then continued to follow the artist into the boarding area, refused to cooperate when checking the documents, and tried to board the plane with the artist. In order to prevent unrelated personnel from entering the cabin, the airline closed the aircraft hatch for a while, and security personnel brought the relevant personnel back to the terminal. The statement pointed out that the airline assessed that this group of fans did not comply with safety regulations and feared that they might continue to be bothered after boarding the flight, making the situation difficult to control after takeoff, and decided to refuse 22 people to board the flight, causing flight delays. Suvarnabhumi International Airport said that 12 of them agreed to unload their checked baggage, while 10 others refused to cooperate and expressed dissatisfaction with being denied boarding. The two sides clashed as a result. A live video circulating on the Internet shows that during the negotiations, an airport security guard made an act of tugging at a Chinese passenger. The footage spread widely on social platforms, causing controversy in public opinion. Suvarnabhumi Airport said in a statement that security personnel stopped the passengers in order to maintain aviation safety, but admitted that some personnel had misbehaved and did not meet service standards. They had punished those involved and officially apologized for the incident.
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On the evening of August 4, Thailand's Suvarnabhumi International Airport issued a statement stating that the airport publicly apologized and punished the staff involved for being filmed making suspected discriminatory gestures. According to the statement, at around 23:00 on July 29, some Chinese fans on Thai Airways flight TG674 followed Chinese artists on the same flight and entered the lounge without permission to use them, and were persuaded by staff to leave. The fans then continued to follow the artist into the boarding area, refused to cooperate when checking the documents, and tried to board the plane with the artist. In order to prevent unrelated personnel from entering the cabin, the airline closed the aircraft hatch for a while, and security personnel brought the relevant personnel back to the terminal. The statement pointed out that the airline assessed that this group of fans did not comply with safety regulations and feared that they might continue to be bothered after boarding the flight, making the situation difficult to control after takeoff, and decided to refuse 22 people to board the flight, causing flight delays. Suvarnabhumi International Airport said that 12 of them agreed to unload their checked baggage, while 10 others refused to cooperate and expressed dissatisfaction with being denied boarding. The two sides clashed as a result. A live video circulating on the Internet shows that during the negotiations, an airport security guard made an act of tugging at a Chinese passenger. The footage spread widely on social platforms, causing controversy in public opinion. Suvarnabhumi Airport said in a statement that security personnel stopped the passengers in order to maintain aviation safety, but admitted that some personnel had misbehaved and did not meet service standards. They had punished those involved and officially apologized for the incident.
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