An analysis of complaints released by the China Consumer Association today shows that in the first half of this year, the National Consumer Association received a total of 98,5928 consumer complaints, a year-on-year decrease of 1.01%. 56,7926 cases have been resolved, recovering 447 million yuan in economic losses for consumers. Among all complaints, there were 48,7155 product complaints, accounting for 49.41% of the total number of complaints. Compared with the first half of 2025, the proportion decreased by 4.93 percentage points; service complaints were 46,1051, accounting for 46.76% of the total number of complaints, and the proportion increased by 5.92 percentage points. Household electronics, clothing, shoes and hats, food, daily necessities, and means of transportation ranked in the top five.

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