• Freshworks held its Q2 2026 earnings call with CEO Dennis Woodside, CFO/COO Tyler Sloat, VP of IR Kate Scolnick, analysts.
• Revenue USD 237.4 million, up 16% y/y; non-GAAP operating margin 24%; GAAP net income USD 3.2 million, ahead of plan.
• EX ARR USD 567 million, up 24% constant currency; targeted to exceed USD 600 million exiting 2026; customers over USD 100,000 ARR rose 26%.
• AI monetization accelerated; over 7,000 customers pay for an AI SKU; Copilot attach rate above 70% on new deals over USD 30,000.
• Guided Q3 revenue USD 244.5 million-USD 245.5 million; full-year revenue USD 963.5 million-USD 966.5 million; adjusted free cash flow about USD 265 million.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Freshworks Inc. published the original content used to generate this news brief on August 06, 2026, and is solely responsible for the information contained therein.