• ServiceNow’s Enterprise AI Maturity Index showed agentic AI adoption in Singapore rose to 51% in 2026 from 22% in 2025.
• Only 10% reported end-to-end autonomous workflow redesign, signaling limited conversion of AI investment into operating gains.
• Singapore’s AI maturity score climbed to 53 out of 100 from 34, beating the global average of 51.
• AI budgets rose 108% year-on-year; AI reached 15.4% of IT budgets, projected near 20% by 2027.
• Survey flagged execution risks: 58% cited data privacy and security as a leading AI challenge.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceNow Inc. published the original content used to generate this news brief on August 16, 2026, and is solely responsible for the information contained therein.