Recently, the Beijing Commercial Daily reported that after purchasing investment services from Chengdu Huiyang Investment Consulting Co., Ltd., a number of damaged shareholders experienced problems such as increased payment layers and “loss of connection” in investment. Some investors reported that after paying 3,800 yuan to purchase the exclusive investment service for three months, the service was severely reduced, and there was a huge loss in their holdings; other investors paid more than 300,000 yuan and lost 1.28 million yuan for a single stock. Meanwhile, in the past nine years, Huiyang Investment has received regulatory warnings nine times due to misleading publicity, failure in internal control compliance, and illegal exhibition by employees. In response to the above report, Huiyang Investment responded to the reporter on August 18. Huiyang Investment said that the company attaches great importance to every customer's feedback and has set up a special working group to check and review the service experience issues recently reported by some investors as soon as possible. The department has established strict compliance procedures and control standards for customer recruitment, service promotion and package upgrades. In the future, the department will further optimize the closed-loop mechanism for customer feedback and add an independent service supervision hotline to effectively protect the legitimate rights and interests of investors.

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