• Pegasystems announced Deutsche Kreditbank has implemented an AI email-processing solution using Pega Customer Service across multiple service centers.
• Rollout is expanding to additional centers, targeting lower single-digit millions of customer emails processed per year.
• Deployment builds on DKB’s use of the Pega Infinity platform since 2021 for service automation, including end-to-end processes to customer front ends.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Pegasystems Inc. published the original content used to generate this news brief on September 01, 2026, and is solely responsible for the information contained therein.