Six departments including the Beijing Municipal Bureau of Commerce issued the “Implementation Plan for Further Improving the Quality of Home Care Services and Promoting the Healthy Development of the Domestic Service Industry”. The implementation plan proposes to develop new scenarios for digitally intelligent domestic service. Accelerate the cultivation and development of domestic service platforms, use big data, artificial intelligence and other technologies to carry out user portraits, accurate services, and follow-up evaluations, and achieve an accurate connection between supply and demand. Promote domestic service enterprises to accelerate digital transformation, improve operation management and service efficiency, and better meet the needs of personalized and diversified domestic service. Domestic service platforms and related enterprises are encouraged to accelerate research and development of innovative new technologies and products such as elderly care robots, emotional companion robots, smart wearable devices, and health monitoring devices, and explore new models of “human-computer collaboration” to better meet the needs of “one old, one small” care service.

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