• Atos won a mandate from Barcelona City Council’s Municipal Institute of Innovation and Technology to overhaul digital support services for municipal employees.
• Work targets a new service model built around automation, self-service tools, data analytics, advanced knowledge management, and generative AI capabilities.
• Program aims to cut response times, streamline common requests, expand in-person support points, improve user experience for thousands of staff.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. AtoS Group SE published the original content used to generate this news brief on September 08, 2026, and is solely responsible for the information contained therein.