On the evening of September 17, Huatu Education issued a statement saying that recently, criminals fraudulently used Huatu Education's name to commit refund fraud: sending paper “refund notices” to students, sending electronic “refund letters”, or making phone calls or SMS, falsely claiming that they can process a full refund, and induce students to scan the code to add so-called “online customer service.” It has been verified that the “Huatu Education Refund Notice”, the “Notice Concerning Huatu Education Refund Handling and Related Procedures” in the above documents, and the “General Office of the State Administration of Market Supervision and Administration” seal stamped on them are all falsified. The company has never issued such announcements, nor has it commissioned any organization or individual to process a “refund”. The company has reported the case to the public security authorities and fixed the evidence. The relevant subjects will be investigated for civil, administrative and criminal liability in accordance with the law, and will never be tolerated.

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