• BBVA CEO Onur Genç said the bank is adopting AI faster than peers, aiming for a hyper-personalized, conversational operating model.
• Blue, the customer assistant, is being developed into a financial assistant designed to better understand and anticipate client needs.
• Genç said AI’s upside extends beyond cost efficiency, citing revenue potential from personalization, advice quality, and higher commercial productivity.
• He highlighted balance-sheet momentum since December 2020, with the loan book up 62% in current euros versus 13% for European peers.
• Genç said first-half 2026 ROTE reached 22.2%, citing stronger profitability versus a 15% peer average and rising shareholder payouts.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. BBVA - Banco Bilbao Vizcaya Argentaria SA published the original content used to generate this news brief on September 22, 2026, and is solely responsible for the information contained therein.