Recently, the State Post Office issued a notice to deploy production safety and service guarantees for the postal express delivery industry during the 2026 Mid-Autumn Festival and National Day holidays. The notice indicated that during the “Two Festivals” period, the flow of people, logistics, and traffic was highly concentrated, demand for delivery services was strong, and various safety risks were intertwined and superimposed. Postal administration departments and enterprises at all levels should deeply learn the lessons of recent major production safety accidents across the country, strictly implement departmental supervisory responsibilities and corporate principal responsibilities, strengthen risk investigation and judgment, achieve early detection, early warning, and early treatment, and firmly adhere to the red line of the safety bottom line. The notice requires that enterprises should scientifically study peak holiday business volume and traffic flow, accurately reserve manpower, material resources and transportation capacity to ensure orderly receipt and smooth delivery of mail shipments; ensure the orderly receipt and smooth delivery of mail shipments; strictly fulfill service commitments, and promptly and properly handle service quality objections such as delays, loss and damage, and compensation; and the Post Group should ensure the continuous provision of general postal services. The notice requires that enterprises in various regions should improve mechanisms for investigating and resolving conflicting disputes, improve the mechanism for direct delivery of couriers' claims, and safeguard the legitimate rights and interests of the courier community.

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