• Citizens Financial Group’s Q4 2026 Business Pulse survey signaled the strongest small-business revenue outlook of the year.
• 54% of respondents expected revenue to rise over the next three months, up from 50% in Q3.
• 30% planned higher technology spending, including AI tools, up from 23% in Q3.
• 83% expected to maintain or increase full-time headcount over the next three months; 3% planned cuts.
• Among multi-function AI users, 94% reduced external-service spending; 74% expected revenue growth; 44% planned to add full-time staff.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Citizens Financial Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260929749024) on September 29, 2026, and is solely responsible for the information contained therein.