Global research reveals a sharp drop in consumer comfort as AI moves from providing support and recommendations to taking action

DENVER, Oct. 6, 2026 /PRNewswire/ -- Ping Identity, a leader in securing digital identities for the world's largest enterprises, released its 2026 Consumer Survey, revealing a clear limit to how much autonomy consumers are willing to give AI: just 5% of consumers are comfortable with AI taking action with their approval and only 3% with routine transactions without final approval.