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PhonePe requires OTT merchants to secure DPCGC self-regulatory certification for grievance compliance under India IT Rules, 2021
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PhonePe requires OTT merchants to secure DPCGC self-regulatory certification for grievance compliance under India IT Rules, 2021
  • PhonePe signed an MoU with DPCGC to tighten onboarding compliance for OTT merchants using its payment gateway.
  • Indian IT Rules, 2021 require OTT platforms to join a recognized self-regulatory organization for grievance redressal.
  • PhonePe will treat SRO membership as a mandatory prerequisite for OTT merchant onboarding, raising compliance hurdles for some publishers.
  • The partnership aims to speed SRO certification via DPCGC, a Level II body registered with the Ministry of Information and Broadcasting.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. PhonePe Limited published the original content used to generate this news brief on October 08, 2026, and is solely responsible for the information contained therein.

Disclaimer:This article represents the opinion of the author only. It does not represent the opinion of Webull, nor should it be viewed as an indication that Webull either agrees with or confirms the truthfulness or accuracy of the information. It should not be considered as investment advice from Webull or anyone else, nor should it be used as the basis of any investment decision.
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