The Zhitong Finance App learned that recently, the 12th Beijing International Aging Industry Expo 2026 was held in Beijing. JD appeared at the Expo to showcase its one-stop pension service achievements in health, housekeeping, robotics, finance and other businesses to customers around the world. Among them, JD Health (06618) focused on showcasing a one-stop smart health care solution built for the elderly based on the closed loop of “medical, testing, diagnosis, and medicine” services and AI full-scenario capabilities, covering the entire chain of services from online diagnosis and home care to smart hardware and a full range of pension products.
In response to the pain points of elderly patients with chronic diseases being difficult to see a doctor and the trouble of follow-up treatment, JD Health relies on the JD Internet Hospital Geriatrics Center so that elderly patients can complete follow-up treatment and prescription without leaving their homes, and the drugs are delivered directly to their homes. At the same time, using the self-developed medical model “Beijing Medicine Thousand Investigations” as the base, AI doctor “Dawei”, AI pharmacist, AI nutritionist, and expert intelligence collaborated to provide 7×24 hour health consultation, medication guidance, and long-term follow-up services, forming an AI-driven closed loop covering guidance, consultation, examination, and drug purchase.
In terms of home nursing, JD nurses come home to recruit nurse practitioners with many years of clinical nursing experience to provide more than 60 door-to-door services for the elderly, including needle removal, pressure sores and pressure sores care, and ventilator and oxygen machine commissioning. Professional nursing can be delivered to the home as soon as 1 hour.
JD Health also provides elderly users with a full range of specialized health and pension products, such as medication for chronic diseases, health monitoring, rehabilitation and physiotherapy, nutritional supplements, etc., and is equipped with 7×24 hour online guidance from pharmacists and nutritionists to form a “product+professional consultation” service package. At the same time, JD Health continues to promote “AI+ medical devices”, launch intelligent hardware such as AI CGM and AI ventilators, and connect to the JD Health App to achieve full cycle management of monitoring, analysis, intervention, and companionship, making smart devices “health partners” for the elderly.
From online diagnosis and treatment to door-to-door care, from health products to smart hardware, JD Health is using “AI+ full scenario” capabilities, so that the elderly can enjoy professional, convenient, and warm health care services at home. In the future, JD Health will continue to be deeply involved in the field of Yinfa Health, continuously enriching service scenarios, and bringing a more caring and accessible smart wellness experience to the elderly.