36 leaders, teams and hospitals recognized for measurable impact across patient, employee and community experience
OMAHA, Neb., Oct. 13, 2026 /PRNewswire/ -- PRC, a national leader in healthcare experience improvement, announced the recipients of its 2026 Healthcare Leadership Awards at the organization's 2026 Healthcare Experience Summit on October 8. From a hospital employee with 67 years of service to a community health effort that helped lower a county's infant mortality rate by more than 40%, this year's honors celebrate the people behind better care for patients, stronger workplaces for employees, and healthier, more connected communities.
"Each year, the Healthcare Leadership Awards tell the success stories that bring PRC's vision of healthcare excellence to life," said Cynde King, Ph.D., President and CEO of PRC. "We are grateful to every nominee and recipient for their irreplaceable contributions, and proud to support organizations as they improve care for their patients, employees, and communities."
Recipients were selected from nationwide nominations and healthcare experience performance among PRC partners. Award categories include:
- Patient Experience: Champion of Patient Experience, Patient Experience Impact, Physician Leadership, and Healthcare Experience awards, plus Healthcare Experience Dimension Champions that recognize leaders and hospitals that put patients at the center of every interaction.
- Employee Experience: Workplace Culture, Outstanding Culture, and Organizational Excellence awards, commending organizations that listen to their people and build workplaces where caregivers thrive.
- Community and Brand: Community Impact and Brand Excellence awards, highlighting organizations that bring partners together to act on community health needs and connect their brand to the communities they serve.
- Innovation: Recognizing leaders who turn post-discharge feedback into safer transitions home.
- Special Recognition: The PRC Pinnacle Award, presented to a Prime Healthcare executive, and the new Legacy of Service Award, honoring two Regional One Health team members with 62 and 67 years of service.
View the full list of recipients at prcexcellence.com/awards.
About PRC
PRC is a privately held experience improvement firm rooted in healthcare, partnering with more than 2,800 hospitals and health systems nationwide to improve the healthcare experience, not just measure it. PRC blends real-time data, AI-powered feedback intelligence and live-interviewer insights with consulting and advisory across patient experience, workforce engagement, community health and market perception.
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SOURCE PRC
