On October 16, Alibaba Cloud announced that virtual digital human products will soon be delisted due to product strategy adjustments. According to the delisting schedule, on November 30, 2026, the new purchase service will be discontinued, and customers who have already purchased the service will continue to use it until the service expires; on May 31, 2027, the renewal and version updates for existing customers will stop; on November 30, 2027, the service will be completely discontinued. At that time, the console, related support services, and work order services will also go offline. Also, the refund service provided by Alibaba Cloud will stop on this date. Alibaba Cloud advises customers to migrate to replacement solutions as soon as possible: Alibaba Cloud Marketplace Digital Human Products Ant Spirit Digital Human, Xiangxin Digital Human, and Yizhi Intelligent AI Live Streaming Digital Human.

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