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According to sources, several large banks in the US have detected that unlicensed third-party AI agents are operating within customer accounts. Some of the agents are trying to perform operations, and these operations appear to be independent of user instructions. Banks such as Morgan Stanley, Bank of America, J.P. Morgan Chase, and Wells Fargo are stepping up controls on the risks posed by AI agents. According to people familiar with the matter, these banks have all discovered the existence of such unauthorized visits. People familiar with the matter added that there are also some situations: some AI agents are set to complete tasks on behalf of users. They will actively call the bank's customer service center or initiate operations on their own without user instructions.
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According to sources, several large banks in the US have detected that unlicensed third-party AI agents are operating within customer accounts. Some of the agents are trying to perform operations, and these operations appear to be independent of user instructions. Banks such as Morgan Stanley, Bank of America, J.P. Morgan Chase, and Wells Fargo are stepping up controls on the risks posed by AI agents. According to people familiar with the matter, these banks have all discovered the existence of such unauthorized visits. People familiar with the matter added that there are also some situations: some AI agents are set to complete tasks on behalf of users. They will actively call the bank's customer service center or initiate operations on their own without user instructions.
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