Many users complained that the iPhone Duo folding screen cracked after only a few hours or days of use. Users said they would hear a cracking sound when unfolded, and there was a large crack in the center of the crease. Users reported hearing a crack-like sound when the device was turned on, then white spots or other display problems appeared on the right side of the screen, and a bulge could also be felt under the screen where the crack started. The issue appears to only appear on some models. Apple has yet to release relevant official processing guidelines to stores and customer service, but the team has carried out an investigation, and some users have already received a switch.

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