Zhitong Finance App learned that on October 27, Bairong Smart-W (06608) held the “Sound and Sound Generation” brand and product launch in Shanghai, officially launched the “Bairong Sound” unified voice AI brand and the “VoxOne” unified voice smart dock, and simultaneously released the three major product lines of Baifu Silicon-based Customer Service, Baiying Intelligent Marketing, and Baiyu Open Platform. For the first time, the technical system, implementation results and RaaS business model of the AICC business were fully disclosed.
VoxOne, which was released this time, is positioned as an “intelligent voice dock that can be used for enterprise-level production”. Relying on the self-developed BR-Voice series model matrix and 2.6 billion real call deposits, it has been deeply optimized for core pain points such as enterprise-level scenario narrowband recognition, real-time interruption, and closed loop business. The end-to-end response time is less than 500 ms, and the public evaluation word collection error rate is as low as 2.30%. The three product lines cover the three major scenarios of customer service, marketing, and open ecology, and can meet the diverse needs of small and medium-sized enterprises, from customized deployment of large enterprises to lightweight launch of small and medium-sized enterprises.
The commercialization of the company's products has reached a clear growth curve. In the first half of 2026, the company's AICC business revenue was 166 million yuan, up 52% year on year; revenue from new scenarios such as logistics and brokerage increased 195% year on year. Currently, silicon-based customer service in the logistics industry handles 15,000 inbound calls per day (less than 1,000 at the beginning of launch); the number of silicon-based employees of leading brokerage customers has expanded more than 6 times during the year. The entire product line uses the RaaS “pay-for-results” model, and revenue is directly tied to business delivery results.
Bairong Intelligence said that the company has always focused on enterprise communication scenarios and positioned itself as an “enterprise-level voice AI service provider that delivers results.” In the future, we will continue to deepen technology iteration and cross-industry replication, and at the same time promote the AI roll-up industry path through AI+BPO collaboration and upstream and downstream industrial fund layout, and help intelligently upgrade communication scenarios for thousands of industries.