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AI-Powered Guest Engagement Linked to Higher Hotel Revenue, Better Personalization and Happier Guests, Study of 10+ Million Interactions Finds
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Canary's first-of-its-kind study of guest interactions with AI shows how AI enhances the stay and drives revenue.

SAN FRANCISCO, Oct. 28, 2026 /PRNewswire/ -- Canary Technologies, the leading AI platform for hotel and guest management, today released a study on how guests interact with AI in hotels. The first report of its kind, "From Answers to Actions: What Millions of Guest Interactions Reveal About AI Inside the Stay," analyzes over 10 million AI-powered guest interactions across calls, text messages and webchats with thousands of hotels across 100+ countries.

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