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On November 6, in response to a recent short video posted by a netizen claiming that Dazhong Diandian V8 users threatened “free shipping” with negative reviews, Meituan said that some media contacted the relevant merchants to seek evidence and found that the plot of such videos was highly similar. They were all posing. Some of the videos even featured the boss as the customer. At the same time, Dazhong Dianping's customer service also tried to contact the above merchants on social media, but no responses were received, and investigations were carried out based on the information revealed in these videos, and no illegal extortion from review users was discovered. Meituan said in a statement that Dazhong Dianping resolutely investigates and punishes all acts of malicious negative reviews, especially suspected extortion, which is also the platform's high-voltage line. Since its establishment, Dazhong Dianping's evaluation rules have always treated everyone equally. Whether it's a newly registered user or an old Lv8 user, the basic traffic and weight of reviews posted by everyone is exactly the same. The only thing that affects whether the review will be seen by more people is the authenticity and richness of the content, and whether it has helped enough users make decisions. In response to acts such as “bad review blackmail” experienced by some merchants, Dazhong Dianping launched a “malicious behavior reporting function” for merchants last year.
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On November 6, in response to a recent short video posted by a netizen claiming that Dazhong Diandian V8 users threatened “free shipping” with negative reviews, Meituan said that some media contacted the relevant merchants to seek evidence and found that the plot of such videos was highly similar. They were all posing. Some of the videos even featured the boss as the customer. At the same time, Dazhong Dianping's customer service also tried to contact the above merchants on social media, but no responses were received, and investigations were carried out based on the information revealed in these videos, and no illegal extortion from review users was discovered. Meituan said in a statement that Dazhong Dianping resolutely investigates and punishes all acts of malicious negative reviews, especially suspected extortion, which is also the platform's high-voltage line. Since its establishment, Dazhong Dianping's evaluation rules have always treated everyone equally. Whether it's a newly registered user or an old Lv8 user, the basic traffic and weight of reviews posted by everyone is exactly the same. The only thing that can influence whether the review will be seen by more people is the authenticity and richness of the content, and whether it has helped enough users make decisions. In response to acts such as “bad review extortion” experienced by some merchants, Dazhong Dianping launched a “malicious behavior reporting function” for merchants last year.
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