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On November 11, a document dated November 10 was circulated on the Internet concerning the recall of Tesla vehicles due to hidden manufacturing defects in the rear shock absorber and rear springs. The document claims that the recall will be settled according to the uniform compensation standard of 2,800 yuan per vehicle, and the relevant compensation will be uniformly distributed by the “China UnionPay Center” to the car owner's own UnionPay account, Alipay or bank account. In response to the above situation, the reporter checked with Tesla's Chinese government. Tesla China's official customer service told the “Daily Economic News” reporter, “This SMS was not officially posted. This is a scam. There is no need to enter the store. Please try not to click on the links inside to prevent fraud. You must not click on the link. Clicking on the link and entering the phone number+verification code is likely to directly cause the account to be debited.” At the same time, customer service stressed that Tesla has not sent any recall text recently, reminding car owners to be alert to avoid personal information leaks and property damage.
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On November 11, a document dated November 10 was circulated on the Internet concerning the recall of Tesla vehicles due to hidden manufacturing defects in the rear shock absorber and rear springs. The document claims that the recall will be settled according to the uniform compensation standard of 2,800 yuan per vehicle, and the relevant compensation will be uniformly distributed by the “China UnionPay Center” to the car owner's own UnionPay account, Alipay or bank account. In response to the above situation, the reporter checked with Tesla's Chinese government. Tesla China's official customer service told the “Daily Economic News” reporter, “This SMS was not officially posted. This is a scam. There is no need to enter the store. Please try not to click on the links inside to prevent fraud. You must not click on the link. Clicking on the link and entering the phone number+verification code is likely to directly cause the account to be debited.” At the same time, customer service stressed that Tesla has not sent any recall text recently, reminding car owners to be vigilant to avoid personal information leaks and property damage.
Disclaimer:Webull uses external vendor Google Translation Service for news translations where we endeavour to ensure these are correct, however, we recommend that you please double-check this information accordingly. Webull is not responsible for translation errors or issues.
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