Zhou Shengsheng issued an announcement stating that it was recently discovered that its system had been accessed without authorization, and that the relevant incident was first identified on November 9, 2026, and that customer and employee data may have been extracted. The Group has initiated measures to prevent all unauthorized access, enhance the security of the Group's systems, and has appointed cybersecurity experts to conduct investigations and provide recommendations on appropriate measures. Preliminary investigations revealed that the systems affected by the incident included the Group's membership system and official e-commerce channels. Although the investigation is still ongoing, it has now been discovered that some customer and employee data has been accessed without authorization and may have been extracted, and further verification is required.

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